Blendenza LLC ships physical footwear — canvas shoes, running shoes, and sneakers — to customers across the United States. This Shipping Policy & Tax page explains exactly how your order is processed, how long delivery takes, what shipping costs, how tracking works, and how sales tax is calculated. We publish these terms plainly so you can plan around a real schedule rather than a vague estimate. If anything below is unclear, email [email protected] and our team will answer directly.
Blendenza LLC is headquartered and registered at 117 S Lexington Street Ste 100, Harrisonville, MO 64701 USA and operates online at blendenza.com. We are an online-only retailer; our registered address is not a retail showroom open to walk-in shoppers. All orders are placed through blendenza.com and fulfilled through our shipping partners.
1. Order Processing Time (Order in Queue)
Order processing — also called handling time — is the period between your successful checkout and the moment your footwear leaves our fulfillment queue. For all Blendenza orders, handling time is 2–3 business days (Monday through Friday, excluding US federal holidays).
- Handling time: 2–3 business days for all in-stock canvas shoes, running shoes, and sneakers.
- Cut-off time: Orders placed after 5:00 PM Central Time (CT) on a business day, or on a weekend or federal holiday, begin processing on the next business day.
- No weekend or holiday processing: We do not pack or dispatch orders on Saturdays, Sundays, or US federal holidays.
- Change or cancel your order: You may request a change or cancellation within 12 hours of placing your order, or before it enters the 2–3 business day handling and packing queue, by emailing [email protected]. See Order Changes and Cancellations for full details.
2. Shipping Times and Costs
Blendenza offers free standard shipping on all orders — $0.00, with no minimum purchase required. All prices and shipping charges are shown in US dollars (USD).
| Destination | Shipping Method | Handling Time | Delivery Time | Shipping Cost |
|---|---|---|---|---|
| Contiguous United States (48 states) | Standard Shipping | 2–3 business days | 6–9 business days | Free ($0.00) |
| Alaska, Hawaii, Puerto Rico | Standard Shipping | 2–3 business days | Longer than 6–9 business days; additional transit time may apply | Free ($0.00) |
Total estimated arrival: 8–12 business days from the date your order is placed, combining handling and delivery time. Delivery estimates begin once your package is handed to the carrier and do not include weekends or federal holidays. Shipments to Alaska, Hawaii, and Puerto Rico may take longer than the standard window due to carrier routing. We currently ship within the United States only and do not offer international shipping.
3. P.O. Box and Military Addresses (APO/FPO/DPO)
We support delivery to valid US P.O. Box addresses and to APO/FPO/DPO military addresses where our carriers permit. Please note that delivery to these addresses may take up to 15–30 business days, and expedited options are not available for P.O. Box or military destinations. Please enter your full and accurate address at checkout, including the APO/FPO/DPO designation and unit number.
4. Shipping to Multiple Addresses
We do not currently support shipping a single order to multiple addresses. If you would like footwear delivered to more than one location, please place a separate order for each address.
5. Order Tracking
Once your order leaves our fulfillment queue, we email a tracking number to the address you provided at checkout. Carrier tracking systems (such as USPS, UPS, or FedEx) typically take 24–48 hours to display the first scan after label creation, so a brief delay in tracking updates is normal. You can review your order status and tracking details through the confirmation emails we send, or contact [email protected] with your order number for assistance.
6. Taxes, Duties & Handling Fees
- Sales tax: Applicable state and local sales tax is calculated automatically at checkout based on your delivery address (destination-based sourcing) and added to your order total. The exact tax amount is displayed before you confirm payment.
- Customs and import duties: Because we ship within the United States only, no international customs duties or import taxes apply to domestic orders.
- Handling fees: We do not charge any hidden handling fees. The only amounts added to your product total are the shipping charge (free on all orders) and the sales tax shown at checkout.
Accepted payment methods are Visa, Mastercard, American Express, Discover, PayPal, and Stripe secure checkout. See Payment Methods for details.
7. Delivery Issues and Speedy Resolution
Incorrect shipping address
You are responsible for the accuracy of the address you provide. If you notice an error, contact [email protected] immediately — ideally within 12–24 hours of ordering and before your order enters the packing queue. Once a package is dispatched, address changes may no longer be possible.
Lost packages or “delivered” but not received
If tracking shows your footwear as delivered but you cannot locate it, please first check around your property, ask neighbors, and contact your local carrier (USPS, UPS, or FedEx) with your tracking number. If the package still cannot be found, email [email protected] and we will help investigate.
Force majeure
Blendenza LLC is not responsible for delays caused by events beyond our reasonable control, including severe weather, snowstorms, natural disasters, carrier strikes, or other disruptions.
Returns, Refunds, and Contact
If your footwear does not fit or meet expectations, you have 30 days from the delivery date to request a return, and refunds are processed within 3 days after the returned item is inspected. Please email [email protected] to request an RMA return label and verified return warehouse instructions before mailing any footwear back. Full terms are in our Refund and Returns Policy.
Customer support is available Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT) at [email protected] or +1 314 597 0064. You may also find answers in our FAQs, learn about our company on About Us, or reach us through Contact Us. Related policies include our Terms and Conditions, Privacy Policy, and Accessibility Statement.