We are always here for you. Whether you have a question about sizing a pair of canvas shoes, need help choosing between running shoes and sneakers for your daily miles, or want an update on an order already on its way, the Blendenza support team is ready to help. We usually answer your question within 24 hours during business days, so you can expect a clear, human reply rather than an automated loop.
Blendenza LLC is an online-only footwear store. We do not operate a walk-in retail showroom, and all orders are placed through blendenza.com. The fastest way to reach us is by email at [email protected] or by phone during our published support hours.
Send Us a Message
Use the contact form below to send your request without opening an email app. Please include your order number whenever your question relates to a purchase — it lets our team look up your order, shipping status, or return in seconds and respond faster.
- Full Name (required)
- Email Address (required — we reply to this address)
- Order Number (recommended for order, shipping, return, or refund questions)
- Subject (for example: sizing help, order change, return request, or product question)
- Message (required — tell us the product, size, and what you need)
If you prefer email, write to [email protected] directly. To help us route your request correctly, please use these subject lines:
| Request Type | Subject Line to Use |
|---|---|
| Privacy or data requests | Privacy Request – [email protected] |
| Copyright / DMCA notices | DMCA Notice – [email protected] |
| Accessibility feedback | Accessibility Request – [email protected] |
| Product review or review policy questions | Review Request – [email protected] |
| Order changes or cancellations | Order Change – [email protected] |
| Returns and refunds | Return Request – [email protected] |
Direct Contact Information
- Email Support: [email protected]
- Phone: +1 314 597 0064
- Website: https://blendenza.com
For returns, please email [email protected] before mailing any footwear back. Our team will issue an RMA return label and provide verified return warehouse instructions. Do not ship shoes to our registered office address, as it is not a returns processing facility.
Customer Support Hours
Our support team is available Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT). We are closed on weekends and US federal holidays. Messages received outside these hours are answered on the next business day, and we usually respond within 24 hours.
Business Identity & Registered Address
blendenza.com is owned and operated by Blendenza LLC, registered in the United States. We are an online-only store selling canvas shoes, running shoes, and sneakers to customers across the United States. Our registered business address is:
Blendenza LLC
117 S Lexington Street Ste 100
Harrisonville, MO 64701
USA
This address is our registered business location and is not a retail showroom or customer pickup point. All customer service, order processing, and returns coordination are handled online through [email protected].
Quick Answers Before You Write
- Shipping: Free shipping for all orders, with 2-3 business days handling and 6-9 business days delivery. See our Shipping Policy.
- Returns: 30 days returns from the delivery date, with 3 days refund processing after inspection. See our Refund and Returns Policy.
- Order changes: You may change or cancel an order within 12 hours of placing it, or before it enters our 2-3 business days handling queue. See Order Changes and Cancellations.
- Payment: We accept Visa, Mastercard, American Express, Discover, PayPal, and Stripe secure checkout, with all prices in USD. See Payment Methods.
- Sizing and fit: Our FAQs cover sizing guidance and the Stride-Blend Index, which rates every pair on Cushion Ratio, Flex Response, and Breathability.
Follow Blendenza
Stay connected for new arrivals, fit tips, and Stride-Blend Index updates. Follow us on Facebook, Instagram, and TikTok, and tag us in your pavement miles, trailhead paths, and all-day street looks.
Important Notes
Blendenza LLC is the only operator of blendenza.com. If you encounter another website using our brand name, product photos, or a similar domain, please report it to [email protected] with the subject line “Brand Concern – [email protected].” We are not affiliated with any copycat site and cannot honor orders placed outside blendenza.com.
For details on how we handle your information, read our Privacy Policy, Cookies Policy, and Terms and Conditions. To learn about our accessibility commitments, see our Accessibility Statement. To understand our review standards, visit our Review Policy. California residents may review their choices at Do Not Sell My Personal Information. You can also read more About Us, explore our Sustainability steps, and review our Community Standards.
Thank you for choosing Blendenza. We look forward to helping you find the right pair and keeping your experience clear, grounded, and dependable at every step.
Send Us a Direct Message
Have a question about sizing, an existing order, or a return? Fill out the form below or email us directly at [email protected]. We respond within 1 business day.