Last Updated: January 2025
Blendenza LLC (“Blendenza,” “we,” “us,” or “our”) is committed to ensuring digital accessibility for all people, including individuals with disabilities. We operate our online footwear store at blendenza.com, where we sell canvas shoes, running shoes, and sneakers to customers across the United States. We believe that everyone deserves an equal opportunity to browse our catalog, compare footwear on the Stride-Blend Index, and complete a purchase with confidence and dignity.
This Accessibility Statement explains our ongoing efforts to meet recognized accessibility standards, the features we have implemented, the limitations that may exist, and how you can reach us if you encounter any barrier while using our website.
Our Commitment to Digital Accessibility
Blendenza LLC is headquartered and registered at 117 S Lexington Street Ste 100, Harrisonville, MO 64701 USA and operates exclusively online at blendenza.com. We do not operate a walk-in retail showroom at this address. Despite being an online-only footwear brand, we treat digital accessibility as a core part of our promise of honest, verifiable service. We are committed to continually improving the user experience for everyone and to applying the relevant accessibility standards to our website, product pages, checkout flow, and customer support channels.
Accessibility is not a one-time project for us. We review our website regularly, welcome feedback from our customers, and make reasonable efforts to remove barriers as they are identified.
Conformance Status
Our website endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG is widely recognized as the benchmark standard for web accessibility and is commonly referenced in connection with the Americans with Disabilities Act (ADA) for digital properties in the United States.
WCAG 2.1 Level AA is designed to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments. While we strive for full conformance, we recognize that accessibility is an ongoing process, and we are committed to addressing any gaps we discover.
Accessibility Features on Our Website
We have implemented a range of features intended to support accessible browsing and shopping for our canvas shoes, running shoes, and sneakers:
- Keyboard Navigation: Our website is designed so that core functions — including browsing product categories, viewing the Stride-Blend Index comparison table, selecting a size, and adding items to your cart — can be operated using a keyboard (such as the Tab and Enter keys) without requiring a mouse.
- Screen Reader Support: Product images, including photos of our canvas shoes, running shoes, and sneakers, are provided with descriptive alternative text (“alt text”) so that screen reader software can describe products to users who are blind or have low vision. Form fields and buttons are labeled to support screen reader navigation.
- High Contrast and Readable Design: Buttons (such as “Add to Cart”) and body text are designed with strong color contrast to improve readability. Our light-mode design uses clear typography and generous spacing to support users with low vision or cognitive differences.
- Resizable Text and Responsive Layout: Our mobile-first layout is designed to remain usable when text is enlarged or when the page is zoomed, and to adapt to different screen sizes and orientations.
- Clear Structure: Pages use headings, lists, and consistent navigation to help users of assistive technology understand and move through content efficiently.
Limitations and Third-Party Content
We want to be transparent about the limits of our current accessibility efforts:
- Technical Limitations: Despite our best efforts, some content — such as older documents, archived materials, or certain embedded media — may not yet fully conform to the strictest accessibility standards. We are working to identify and remediate such content over time.
- Third-Party Services: Our website may use plugins, payment gateways, review widgets, and other components provided by third parties. For example, checkout may be processed through secure payment providers such as PayPal and Stripe, and we may embed content from third-party platforms. We do not control and are not responsible for the accessibility of these third-party components, though we encourage our providers to maintain accessible experiences and will consider accessibility when selecting partners.
If you encounter a barrier caused by third-party content, please let us know, and we will make reasonable efforts to provide the information or service you need through an alternative channel.
Feedback and Contact Information
We welcome your feedback on the accessibility of blendenza.com. If you experience any difficulty accessing our website, products, or services — or if you would like information about a product such as our canvas shoes, running shoes, or sneakers in an alternative format — please contact us. We take all feedback seriously and will review it as we evaluate ways to better serve all of our customers.
- Email: [email protected] — please use the subject line “Accessibility Request” so that your message is routed promptly. We aim to respond within 24–48 hours during our support hours.
- Phone: +1 314 597 0064 — our customer support team is available Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT).
- Mail: Blendenza LLC, 117 S Lexington Street Ste 100, Harrisonville, MO 64701 USA.
When contacting us, please describe the issue you encountered, the page or feature involved, and the assistive technology or browser you were using, if applicable. This helps us investigate and respond more effectively. If you need assistance completing an order, our team can help you place an order by phone or email during support hours.
Ongoing Improvement
Blendenza LLC is committed to continuous improvement. We periodically review our website against WCAG 2.1 Level AA, provide accessibility awareness guidance to our team, and consider accessibility when launching new features, product pages, and checkout updates. We will update this Accessibility Statement as our efforts evolve.
Related Policies
For more information about how we operate, please review our Privacy Policy, Terms and Conditions, Shipping Policy, Refund and Returns Policy, and Contact Us pages. If you have questions about order changes, please see Order Changes and Cancellations.
Thank you for shopping with Blendenza. We are grateful for the opportunity to serve you and are committed to making our online store welcoming and usable for everyone.